• Forrester Customer Experience Forum

    Posted August 20, 2012

    Doberman speaks at the London event

    Based on the case studies and analysis in the global research firm Forrester’s upcoming book, Outside In: The Power Of Putting Customers At The Center Of Your Business, the Customer Experience Forum in London will detail specific ways to transform your company so that you can reap the full business benefits of the customer experience revolution. Doberman is one of the invited speakers and Lisa Lindström will share her thoughts on how he notion of customer experience can be driven throughout the company, and — crucially — throughout the board.

    The event takes place on November 6th at Lancaster Terrace in London. Hope to see you there!

    Posted
    August 20, 2012

    Links
    Forrester Research

  • Doberman + New York

    Posted May 06, 2013

    It's official - we are opening an office in The Big Apple!

    Two years ago, at one of our internal co-lab days, all the people at Doberman made a unified decision to establish a permanent office in New York City. So we packed our bags and went over there to try it out. It turned out pretty well. Now, we have a bunch of clients and are opening a shop on Manhattan.

    – We’ve worked on international assignments for 15 years. So this is a natural step for us and an opportunity to get even better at what we do, says Lisa Lindström, CEO at Doberman.

    Managing Director at the New York office will be Anders Frostenson and we are proud to announce that we already have projects for clients such as Oppa, Thrive Capital, MTA, Spree and Spotify.

    – New York is at the moment a pretty magic place for service innovation and design. The growing start-up scene is great proof of that and the demand for our capabilities have been quite overwhelming, says Anders Frostenson, Managing Director for the New York office.

    We look forward to telling you more over the year. Stay tuned!

    Posted
    May 06, 2013

    More information
    Please contact Anders Frostenson
    at +1 646 581 0402 (US)
    or +46 8 410 352 32 (SWE)
    or send an email

    Links
    Empire State of Mind

    Photo credits
    Klara Kjellberg
    Jens Karlsson

  • A proud moment for us

    Posted April 10, 2013

    The Royal Patriotic Society's medal to Lisa and Doberman

    Our CEO Lisa has received The Royal Patriotic Society’s medal for outstanding entrepreneurship. We are all honored by this recognition of our company and our efforts to innovate and design experiences that are truly valuable to people, businesses and the society.

    Each year, a few chosen are awarded with the prestigious medal. Entrepreneurs who have founded and developed businesses – and thus contributed to the growth and development of Sweden, which the Society has done since 1772 when His Majesty Gustav III wrote under the statute. The purpose of the medal is to honor the recipient for a long term meaningful work, and to inspire others.

    Posted
    April 10, 2013

    Links
    The Royal Patriotic Society

  • Digital Underground

    Posted March 21, 2013

    Touch screen user interface design for New York City Subways

    Doberman have helped Control Group and MTA design the user interface for the revolutionary touch screen network in the New York City Subways that will serve over 2 million tourists and commuters every day.

    Each kiosk is a large 47-inch touch screen centered around an interactive map experience. You simply tap your intended destination, and the map will draw your route, including any transfers.

    MTA will begin rollout of the 90 kiosks in New York City later this year.

    (Images by Control Group)

    Posted
    March 21, 2013

    Links
    Article in Fast Company